More than 70,000 complaints to companies being mapped from May to December 2022 in Spain and Italy

More than 70,000 complaints to companies being mapped from May to December 2022 in Spain and Italy thanks to the European CICLE project

Presented today, with the attendance of European institutions, the results of the EU-funded project through which Altroconsumo has upgraded the Reclama Facile platform in which consumers can send complaints to companies.

Here are the most monitored sectors and the 10 companies most reported by Italian consumers.

More than 70,000 are the number of reports detected at the European level, 25,000 in Italy, between May and December 2022, for problems with the provision of services, products and more: these are the results of CICLE, presented today at the event held in Brussels at the headquarters of the consumer organization Test Achats. The project, in which Altroconsumo participated together with the Spanish consumer organization Ocu, aimed precisely at improving market surveillance by strengthening cooperation between consumer organizations and institutions.

 

 

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